FAQ

FAQ

Are you manufacturer or trade company?

We are a professional manufacturer for producing fertlizer process machines and related machine (granulator, crusher, mixer,packingfeedingmachines and conveyor beltl etc.

How about the delivery time?

It can be shipped immediately for the machine in stock, and 5-7days for the machine out of stock.

How long is the guarantee?

Warranty for 12 months without artificial and deliberate damage.

How should to do if I meet some trouble while using?

The English manual book and video wil be provide for showing how to resolve the problems, if necessary, we wil dispatch our engineer to your factory.

Do you provide the installation service after ordering your machines?

As for the single machine, we provide the users instruction and operation video. As for the production line, we provide the profesional construction drawing, and arrange the engineer guide the user instal the machines. Help the user train the skiled workers.

Can we visit your factory for machine testing operations?

We warmly welcome the clients to visiting our factory for trying machine.

Can we see some fertilizer plant with your machine?

We can take the customer to visit fertilizer plants with our equipment.